Shipping policy

UK Delivery:

UK Standard - Royal Mail Tracked 48 Orders of value less than £200 can be shipped via Royal Mail Tracked 48. We will endeavour to dispatch all orders within 48 hours of order confirmation (not applicable to any purchases completed using a Pre-Order payment type). This excludes weekends and UK bank holidays. Due to the nature of our products, seasonal increases in demand and factors beyond our control, there may be occasional longer delivery times. We are unable to redirect orders once they have been dispatched. Lommeri shall not be held liable for any delays or damages once the order has been passed to the shipping provider, although of course will be able to assist with resolving any issues. Unfortunately flammable goods are unable to be shipped to the Channel Islands at this time. Cost: £0.00
UK Standard - Royal Mail Tracked 24  Orders of value less than £200 can be shipped via Royal Mail Tracked 24. We will endeavour to dispatch all orders within 48 hours of order confirmation (not applicable to any purchases completed using a Pre-Order payment type). This excludes weekends and UK bank holidays. Due to the nature of our products, seasonal increases in demand and factors beyond our control, there may be occasional longer delivery times. We are unable to redirect orders once they have been dispatched. Lommeri shall not be held liable for any delays or damages once the order has been passed to the shipping provider, although of course will be able to assist with resolving any issues. Unfortunately flammable goods are unable to be shipped to the Channel Islands at this time. Cost: £4.25
UK Standard (FOC) - Royal Mail Tracked 24 Any orders of value £200 or more shall be shipped using Royal Mail 24 Free of Charge to the customer. All other terms remain consistent with the above. Cost: £0.00

 

Lommeri reserves the right to utilise shipping services as necessary for various promotional offers. 

Orders cannot be shipped to P.O. boxes and/or to to APO/FPO addresses.

EU:

We are able to ship to the majority of the EU for 17.95 utilising a third-party partner. This is a road-only service with an estimated delivery time of 2-6 working days following dispatch. Unfortunately this is currently unavailable to islands such as Cyprus. If you are unsure if we ship to your destination, please reach out to us at: info@lommeri.com and we will be happy to investigate.

International Delivery:

Unfortunately at this time we are unable to deliver goods internationally. We are working hard to rectify this as soon as possible. Please ensure to register your details with us, and we will be in touch as soon as further delivery options are available. Apologies for any inconvenience caused.

Cancellation Policy:

Please note that once an order has been processed and dispatched, we are unable to cancel your order. Please refer to our Refund and Return Policy for more details.